SERVPRO of Ozaukee County: Your Restoration Professionals

7/28/2023 (Permalink)

SERVPRO of Ozaukee County will be here for you to make your property damage "Like it never even happened."

Why SERVPRO®?

SERVPRO has earned the reputation as #1 in the cleanup and restoration industry. SERVPRO of Ozaukee County specializes in fire, and water damage, specialty cleaning, mold remediation, and so much more. 

24/7 Service

An emergency can happen at any time, and SERVPRO of Ozaukee County is ready to take your call day or night, holidays and weekends included. 

Faster to any size disaster™

When you call SERVPRO of Ozaukee County, we can be to your location usually within two hours or less. Our certified technicians are ready to jump into action and take care of your restoration needs!

Should you find yourself facing a disaster on your property, don't hesitate to call us to learn more about how we can help you through your property damage! 262-242-8888

When Disaster Strikes, Customers Can Count on a Best in Class Brand

7/28/2022 (Permalink)

SERVPRO ranks #1 in the Cleaning and Restoration category for the 19th consecutive year.

SERVPRO of Ozaukee County is proud to announce that SERVPRO has been recognized again as one of the best overall franchise opportunities by Entrepreneur magazine’s 2022 Franchise 500, the industry’s most comprehensive franchise ranking. Evaluated on categories such as growth, financial strength and stability, and brand power, SERVPRO was named the #8 overall franchise system, and #1 in the cleaning and restoration industry for the 19th consecutive year.

“SERVPRO is built on the foundation of outstanding customer service, industry-leading training and the success of following a proven system,” said SERVPRO CEO Rick Isaacson. “On behalf of the more than 1,900 SERVPRO franchises across the U.S. and Canada, we are honored by this recognition. 

“The SERVPRO brand and its franchisees share a strong partnership, working together to set and achieve goals which have allowed us to grow each year for more than half a century despite the challenges many businesses have faced, especially over the past 18-24 months.”

“The past year has been one of the most challenging for businesses in recent memory, which made putting together our 43rd annual Franchise 500 list more enlightening than ever,” said Entrepreneur Editor in Chief Jason Feifer. “The companies named to this year’s list showed us how being resilient, supportive and nimble can help navigate extraordinary challenges and also underscore the grit and innovation that define entrepreneurship.”

SERVPRO franchise owners pride themselves on being “ready for whatever happens,” Isaacson said, which helped the company jump two spots from its #10 ranking in 2021.

“Our franchisees have a ‘never say no’ mentality, working together with other owners to make sure we are able to satisfy all of our customers’ and clients’ cleanup, remediation and restoration needs, which allows us to ‘Keep it Green,’ as we like to say.

“We pride ourselves on rushing in when others are running out – whether that is in response to a natural disaster such as a hurricane, flood or tornado; cleaning up after a home or business water or fire loss; or helping clean and sanitize spaces from unseen threats like COVID-19. Maintaining our position for nearly 20 years as the best franchise in our category on the Entrepreneur Franchise 500 list validates our long-standing strategy for growing our brand: invest in franchisee training and support and commit resources to continually improving our infrastructure.”

SERVPRO of Ozaukee County is available to assist with damage of any severity 24/7 in your home or business.  Give us a call for help at 262-242-8888. 

Source: SERVPRO Industries, LLC

SERVPRO of Ozaukee County is an IICRC Certified Firm

7/28/2022 (Permalink)

Staying current with IICRC standards and training is important in providing excellent mitigation results.

If you browsed the SERVPRO of Ozaukee County website, you may have seen that our team is IICRC certified. The Institute of Inspection, Cleaning and Restoration was founded in 1972 with industry standards that are certified by the American National Standards Institute. Just as you would expect service professionals such as doctors, electricians, plumbers, or car mechanics to be trained in their fields and keep up to date with cutting edge technology, we at SERVPRO® of Gurnee also require the same education and experience from our employees.

When we say our crew is IICRC certified, we mean:

• Our employees keep up to date with standards in the cleaning and restoration industry.
• We exhibit professionalism when taking care of your home or business.
• Staff are up to date with the latest technological advances in cleaning and jobsite documentation.
• The Crew has been trained with in-class study, field experience, continuing education, and comprehensive exams.
• We reference and follow the ANSI/IICRC S500 Standard Reference Guide
• Background checks are performed on all employees.
• ID badges are worn and references are available.

You can be assured that our crew is professional and ready to answer your questions. They will explain with care the process that we will take whether it be water extraction, structural drying, fire damage, mold remediation, deodorization, or reconstruction.

Call SERVPRO of Ozaukee County with confidence at 262-242-8888 for all of your cleanup and restoration needs.

Why SERVPRO of Ozaukee County?

7/28/2022 (Permalink)

SERVPRO of Ozaukee County uses a staff of experienced water damage technicians to work on projects in your community. That means we have unique insights into how you can protect your home from suffering water damage.

Basic home maintenance can make a difference, and many of these projects might be on your list already.

Take stock of your yard. Understanding your yard and how it drains in relation to your home can help you protect your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Think about native plants as a landscaping option. Many people choose plants and flowers because they like the aesthetics they create. But choosing landscaping items for protection can ensure your home is ready for heavy rain. Native plants, trees and shrubs can be vital in protecting your home from water damage.

Look into sealing your roof. Experts estimate that almost  95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, SERVPRO of Ozaukee County is here to help you restore your home. We have crews who are available 24/7/365 in the event of an emergency. Contact SERVPRO of Ozaukee County, 262-242-8888, at any time to learn more about us and how we can help you restore your home to its original state.

Why Call SERVPRO?

7/28/2022 (Permalink)

Why call SERVPRO?  Because SERVPRO requires Training and Industry Certifications for each of its employees. We not only train our Production Crew, we train our Office Staff and Marketing Staff too.

The SERVPRO System has a “Hero Ready” Training Program that covers the right way of mitigating, drying, and restoring a water-damaged structure and contents.  We do everything we can to get you back into your home or business fast! 

To excel at water damage restoration, you must have a strong understanding of the each of the following areas:

• Identifying and addressing health and safety concerns 
• Building and material science
• Psychrometry and drying science
• Water restoration equipment, products, as well as their proper usage
• Building materials, assemblies, and contents
• Moisture inspections, making restorative decisions, and creating a drying plan
• Documenting the project throughout the process
• Emergency service activities
• Monitoring and adjusting the drying system

When SERVPRO of Ozaukee County sends a crew out to dry and restore your building, you can feel confident that you have selected the best. 

Whether you have a small project or a large, even multi-structure loss,  call SERVPRO of Ozaukee County, day or night, at 262-242-8888 and we will be there for you.

Why Call SERVPRO of Ozaukee County?

7/28/2022 (Permalink)

Why call SERVPRO? 

• Because we are locally owned and operated.  That means we live and work in your community.  We care about our neighbors and we have a professional approach to getting your property back to pre loss condition.  You want your property back the way it was before the fire or water damage occurred.   

• You will come across many companies who think that they can do what we can do.  The truth is, all of our technicians are highly trained and put through rigorous training both on the job and at their classes given by IICRC approved Instructors. After passing a national test, they receive their WRT Certification awarded by IICRC - the industry that sets the standards.  

• In addition to having professionally trained technicians, SERVPRO of Ozaukee County can call in our National Large Loss or Storm teams. That means that we have ready resources when there is a job that requires hundreds of machines and people.  Having and maintaining our relationship with SERVPRO Industries means that we have great depth and there is nothing too big for us to handle.  

• Why SERVPRO? Because we are the best at what we do.  We inspect your structure, assess it for damages, create a plan, call in the right people, dry it out, get it clean and ready for you as fast as possible and then we send all the information and pictures to your insurance company so that you don’t have to.  We take pride not only in our workmanship but also in our customer service.  

Call SERVPRO of Ozaukee County at 262-242-8888 and we will give you the peace of mind that comes with hiring the right people.

Why SERVPRO of Ozaukee County?

3/9/2022 (Permalink)

We care about your health and safety.

That's why we use our own hospital grade disinfectant for your sanitation needs!

SERVPROXIDE is an EPA registered, stabilized chlorine dioxide-based disinfectant and sanitizer.

SERVPROXIDE carries the EPA’s lowest toxicity rating, requires no PPE for general purpose use and is safe for everyday use. It is designed to kill harmful bacteria, viruses, and mold on hard surfaces and is an effective sanitizer for soft surfaces. The product is almost fragrance-free with only a mild odor that dissipates quickly under general ventilation.

The product also serves as an excellent deodorizer once the source has been removed. It oxidizes and does not mask odors such as fire & tobacco smoke, musty odors, pet odors and stale cooking odors. It can be used to deodorize internal HVAC systems, and it can also be wet-fogged or misted through a ULV type mister for deodorization purposes. This is one of the best products SERVPRO has.

SERVPRO of Ozaukee County uses SERVPROXIDE for water/sewage damages, COVID-19 Cleanings and any disinfecting situations. Call us at 262-242-8888, if we can be of service or if you have any questions about SERVPROXIDE.

WHY SERVPRO?

7/2/2021 (Permalink)

SERVPRO of Ozaukee County can help you move damaged items out of the water. We specialize in drying out basements.  Sometimes, we can find unaffected places in other parts of the basement to dry items, sometimes we need to put them in the garage or move them to a storage facility.  In any event, we want to dry them as fast as possible to avoid getting mold.  After 48 hours, they may need to be discarded in order to avoid mold.  The best advice is to inspect things carefully after the 48-hour period, and decide if they can be saved or if they need to be discarded.

Don’t ever try to save wet cardboard boxes, because even though they may dry out, they are highly susceptible to bacterial growth. However, you can salvage the contents of the boxes and put the contents into plastic containers or new cardboard boxes to be safe.

Most people aren’t able to remove carpeting on their own.  If you need help doing this, call SERVPRO of Ozaukee County 262-242-8888.  We can take out your carpet and pad to ensure that the floor underneath is not ruined.  We can dry the subfloor and make it ready for new flooring.  If you leave the wet carpet and pad on the floor while too long, you stand the chance that mold may develop. 

Depending on the relative humidity, (inside and outside) you may be able to open the windows to help with the drying.  Just make sure that the humidity outside is lower than the humidity inside!!!

When the basement is dry, SERVPRO of Ozaukee County will wash and sanitize the floors to remove any dirt.  Any walls that were damaged will be removed to aid in the drying process. When we have met drying goals, we will use an anti-microbial spray to retard mold growth. 

As in all disasters, if you have insurance, call your home insurance company and report the flood. Confirm your coverage limits, deductible amount, and claim procedures.

Why SERVPRO ???

6/28/2021 (Permalink)

Protecting Your Home from Rain Water

SERVPRO of Ozaukee County uses a staff of experienced water damage technicians to work on projects in your community. That means we have unique insights into how you can protect your home from suffering water damage.

Basic home maintenance can make a difference, and many of these projects might be on your list already.

Take stock of your yard. Understanding your yard and how it drains in relation to your home can help you protect your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Think about native plants as a landscaping option. Many people choose plants and flowers because they like the aesthetics they create. But choosing landscaping items for protection can ensure your home is ready for heavy rain. Native plants, trees and shrubs can be vital in protecting your home from water damage.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, SERVPRO of Ozaukee County is here to help you restore your home. We have crews who are available ²⁴⁄₇ in the event of an emergency. Contact SERVPRO of Ozaukee County, 262-242-8888, at any time to learn more about us and how we can help you restore your home to its original state.

Take the Right Steps to Protect Your Mequon Home From Heavy Rains | SERVPRO® of Ozaukee County

4/12/2021 (Permalink)

Water damage is a common headache for homeowners, and it can come from both expected and unexpected places. If you’re like most homeowners, you probably know that natural disasters (like severe storms) and home accidents (like major appliance malfunctions) can cause water damage.

But did you know heavy rains can do a lot of significant damage, too?

You probably haven’t thought a lot about the ways heavy rains can damage your home. But it does happen. Rain is common during the spring and summer months in particular. If your home is not properly maintained, these rains can cause costly damage.

You can’t avoid all water damage hazards. Flash flooding can’t always be predicted and can cause serious damage to entire neighborhoods and communities.

But sometimes, homeowners can avoid the damage caused by heavy rains if they take the right steps.

Protecting Your Home and Family from Rain Dangers

We use a staff of experienced water damage technicians to work on projects in your community. That means we have unique insights into how you can protect your home from suffering water damage.

Basic home maintenance can make a difference, and many of these projects might be on your list already.

Take stock of your yard. Understanding your yard and how it drains in relation to your home can help you protect your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Think about native plants as a landscaping option. Many people choose plants and flowers because they like the aesthetics they create. But choosing landscaping items for protection can ensure your home is ready for heavy rain. Native plants, trees and shrubs can be vital in protecting your home from water damage.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available ²⁴⁄₇ in the event of an emergency. Contact SERVPRO of Ozaukee County at any time to learn more about us and how we can help you restore your home to its original state.

SERVPRO® of Ozaukee County Makes These Home Projects a Priority This Spring

3/26/2021 (Permalink)

Are you ready for winter to be over and spring to arrive? If you’re like most residents of Mequon, Grafton, Cedarburg or Port Washington you are. And you aren’t alone. After another cold, dreary Wisconsin winter, spring is finally in the air.

You probably aren’t the only person you know who’s dealing with spring fever. It’s March now, and that’s a great time to plan what we want to do with warmer days and sunnier afternoons.

Spring is also the time many of us start planning new projects. For you, that might mean deciding how you want to change up your home’s landscaping for the new season. Or you might research parks in the area to (finally) get outside.

Most of us enjoy changing the seasons, but there are always hazards that can come along with it, too. Spring thunderstorms can cause a headache for many homeowners.

The good news is that are many ways you can ensure your home is ready to withstand the weather.

Add These Projects to Your List

Make these home improvement projects a priority one weekend this month:

1. Remove any hazards that threaten your roof. Limbs and branches hanging over your home can be hazardous. Winds can bring them down and cause damage. You can prevent this from happening by cutting them down.
2. Clean your gutters. Clean gutters allow water to move around your home the correct way. Don’t let water back up from your home and cause water damage.
3. Check your roof for leaks and damage. Be sure your roof doesn’t have any missing shingles.
4. Secure things around your home that you can. Be sure your patio furniture or other similar items don’t become tools for the wind to damage your home.

If a fire, flood or any other disaster cause damage to your home, you can always count on us for restoration assistance. We are available²⁴⁄₇in the event of an emergency. Contact SERVPRO of Ozaukee County at 262-242-8888 any time to learn more about our restoration services and how we can help you.

Why SERVPRO® of Ozaukee County?

3/26/2021 (Permalink)

Our SERVPRO® of Ozaukee County technicians can help you through every phase of restoration, from the initial damage inspection and mitigation work, through reconstruction and cleanup. We are the most reliable commercial and residential restoration franchise and we are backed by over 1800 locations within the United States and Canada.

No one expects a disaster, but if one happens, SERVPRO® of Ozaukee County will respond quickly and efficiently! With our experience we are able to explain the process and work with your insurance provider. We can coordinate the whole process from start to finish to make your life easier.  We will get you back to your home or business and make it “Like it never even happened.”  Although all franchises are independently owned and operated, we all come together and work together whenever needed to make sure each customer is helped. This is why we can handle any size disaster from small to large. 

Call SERVPRO® of Ozaukee County at 262-242-8888.

When the Temperature Drops in early Winter or late Spring

12/18/2020 (Permalink)

When the temperature drops in late Spring or early Winter, those of us who live in the Midwest with basements need to shut off the water lines to the outside hose spigots.  After shutting off the water, open the spigots to drain the water that may be between the shutoff valve and the spigot.  Water that is trapped between a closed shutoff and a closed valve can expand with freezing temperatures causing the water line to rupture.  After shutting off the valve in the waterline, wait a few minutes and check it again in 15 minutes to verify that there are no leaks.  Globe valves have packings around the valve stem that can become dry and as a consequence lose the ability to seal. Remember, we are available 24/7. Call us at SERVPRO of Ozaukee County at 262-242-8888.

Why Call SERVPRO of Ozaukee County?

7/21/2020 (Permalink)

SERVPRO of Ozaukee County is one of over 1,700 SERVPRO Franchises in the United States.  SERVPRO started over 50 years ago and has been going strong ever since.  It takes a long time to build a stellar reputation and SERVPRO has earned a great reputation over the years.  You know what you get when you call SERVPRO: A fast, professional response!

SERVPRO of Ozaukee County has a wide variety of services that we offer including: Fire and Water Mitigation and Restoration, Sewage Cleanup, Mold Remediation, and all types of cleaning.  Most recently, we added Covid-19 cleaning and disinfecting to our list of services.  We have cleaned and disinfected buildings and offices.  We have even cleaned and disinfected airplanes.  

Whatever your needs are, please call SERVPRO of Ozaukee County for fast, reliable service.  We are here to help 24/7.  Call 262-242-8888 and we will answer your call right away.  

Choosing the Right Contractor-SERVPRO

7/16/2020 (Permalink)

You've had a water loss and your basement is flooded.  Who you gonna call?  Don't call Ghost Busters, call SERVPRO of Ozaukee County at 262-242-8888.  You need to locate a reputable contractor with the necessary experience and equipment to do the job right.  If you are reading this blog, you have already located the best contractor.

Worried about the cost?  Your insurance company will assign an adjuster to review and approve the contractor's scope and documentation of the entire mitigation process. The adjuster is also familiar with the fair market pricing for this work and will ensure that the final cost is fair and accurate.

If your loss is not covered by insurance, by calling SERVPRO of Ozaukee County right away, you will have still taken the steps necessary to keep the cost down to a minimum.  The mitigation process remains the same, with the same cost advantages, no matter who is paying the bill.

Global Pandemic of Coronavirus

4/27/2020 (Permalink)

SERVPRO of Ozaukee County is “Here to Help” during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas

Bathrooms

Schools/Classrooms

Offices

Retail Spaces

Water Fountains

Shelving/Racks

Sales Counters

Carpets and Rugs

Stair Handrails

Elevator Cars

Playground Equipment

Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Ozaukee County, 262-242-8888.

Why Call SERVPRO?

2/6/2020 (Permalink)

Why call SERVPRO?  Because SERVPRO requires Training and Industry Certifications for each of its employees. We not only train our Production Crew, we train our Office Staff and Marketing Staff too.

The SERVPRO® System has a “HeroReady” Training Program that covers the right way of mitigating, drying, and restoring a water-damaged structure and contents.  We do everything we can to get you back into your home or business fast! 

To excel at water damage restoration, you must have a strong understanding of the each of the following areas:

• Identifying and addressing health and safety concerns 
• Building and material science
• Psychrometry and drying science
• Water restoration equipment, products, as well as their proper usage
• Building materials, assemblies, and contents
• Moisture inspections, making restorative decisions, and creating a drying plan
• Documenting the project throughout the process
• Emergency service activities
• Monitoring and adjusting the drying system

When SERVPRO of Ozaukee County sends a crew out to dry and restore your building, you can feel confident that you have selected the best. 

Whether you have a small project or a large, even multi-structure loss,  call SERVPRO of Ozaukee County, day or night, at 262-242-8888 and we will be there for you.

Why Call SERVPRO of Ozaukee County?

1/22/2020 (Permalink)

Why call SERVPRO? 

• Because we are locally owned and operated.  That means we live and work in your community.  We care about our neighbors and we have a professional approach to getting your property back to preloss condition.  You want your property back the way it was before the fire or water damage occurred.   

• You will come across many companies who think that they can do what we can do.  The truth is, all of our technicians are highly trained and put through rigorous training both on the job and at their classes given by IICRC approved Instructors. After passing a national test, they receive their WRT Certification awarded by IICRC - the industry that sets the standards.  

• In addition to having professionally trained technicians, SERVPRO of Ozaukee County can call in our National Large Loss or Storm teams. That means that we have ready resources when there is a job that requires hundreds of machines and people.  Having and maintaining our relationship with SERVPRO Industries means that we have great depth and there is nothing too big for us to handle.  

• Why SERVPRO? Because we are the best at what we do.  We inspect your structure, assess it for damages, create a plan, call in the right people, dry it out, get it clean and ready for you as fast as possible and then we send all the information and pictures to your insurance company so that you don’t have to.  We take pride not only in our workmanship but also in our customer service.  

• Call SERVPRO of Ozaukee County at 262-242-8888 and we will give you the peace of mind that comes with hiring the right people.

Why SERVPRO?

12/26/2019 (Permalink)

You've been on vacation.  You walk into your house.  Water is everywhere.  What do you do?  You call SERVPRO of Ozaukee County:  262-242-8888.

Why SERVPRO?  Because we are the best at what we do.  After fifty (50) years of shared experience SERVPRO can confidently say that we have seen it all. From dirt basement crawl spaces with odors left from 24 cats using those crawl spaces as their bathroom, to raccoons, bats, rats, (you get the idea) in the attic, to houses filled with moisture and mold after the faucet was left on for two weeks, or the house that sat empty for a year and the power was left off and now it has icicles hanging from the ceiling because the pipes froze and burst... we have seen it all.

SERVPRO of Ozaukee County has been trained not only in water, but fire, mold, sewage, and trauma cleanup along with carpet cleaning. All of our technicians have their national IICRC certifications in water cleanup and several technicians also have certifications in fire, mold, trauma, and carpet cleaning.

Why SERVPRO?  Because we will be there when you call; we are here 24/7 and we will get the job done. We will make it "Like it never even happened."

Just call 262-242-8888.

SERVPRO-The Best of the Best

7/9/2019 (Permalink)

Why SERVPRO? 

- Because SERVPRO has been around for 50 years taking care of customers' needs and using a personal touch to make life better following a water loss or fire loss or any of the other losses that can occur.   

We have "seen it all" and responded quickly and professionally. We have trained to be the very best restoration company there is.  From our initial training in Gallatin, Tennessee, where our Corporate headquarters is located along with its FIRE HOUSE and WATER HOUSE for intense training, to our on the job training in Ozaukee and surrounding Counties, our motto is “Like it never even happened.”  We try to bring your house or structure back to preloss or better condition as soon as possible.  We know how important it is to get your life back to normal.  

We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Ozaukee County.  

Please call SERVPRO of Ozaukee County at 262-242-8888 for help with any of your restoration needs.  Remember, we deal in water, fire, mold, sewage and even carpet cleaning.  We are available 24/7 and are waiting for your phone call!